"This is our first time campervanning. We had two goals in selecting the campervan company. We wanted peace of mind, that, 1) we would be given great customer service, from start to finish; and, 2) assuming that we were responsible drivers/caretakers of the van, that our insurance bond would include coverage for any damage to any part of the vehicle (glass surfaces, top of vehicle, bottom of vehicle, all interior, all exterior and that's what we got). This means that we wanted all costs to be transparent up front, and to be able to pay a reasonable amount of bond (aka security deposit) upfront without added hidden fees and further bond amounts when we actually showed up in person to get the van. Kenrick Mitchell, the owner and founder of New Zealand Frontiers Campervan, met both our goals beautifully. Impeccable customer service from owner Kenrick Mitchell. We didn't have to pay for tolls, we didn't need to bring extra “camping” gear because all the essentials were nicely supplied. We didn't need to bring a GPS for New Zealand roads. Kenrick is a professional, very sincere, respectable, with high credibility and a man of integrity. Kenrick is who you want to deal with, he's the owner of the company and is dedicated to making the customer not just satisfied but delighted. We'd rent from Kenrick again. Research all you want and you'll soon discover that you, too, will choose Kenrick Mitchell for peace of mind!"
Mitchel & Susie, May 2015
From United States of America
